10 rules in a talk

I found this today in a "fun-mail":

10 rules in a talk:

• Create emotions to connect with somebody
• Be passionate about what you do
• Know what you are talking about
• Ask simple and obvious questions
• Be authentic
• Listen to your counterpart
• Don’t overdo it, don’t talk at someone
• Be able to handle negative feedbacks
• Be disciplined and appreciate small successes
• Have a sense of humour

Sounds pretty easy to follow - but hardly anyone does it :-(